Privacy Policy

1. Introduction

DevPlus LLC ("we," "our," or "us" "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Business information (company name, website, industry)
• Project details and requirements
• Payment and billing information
• Communication preferences

Usage Information

We automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring websites
• Device information (mobile, desktop, tablet)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing payments and managing billing
• Communicating with you about projects and services
• Sending newsletters and marketing communications (with consent)
• Improving our website and services
• Analyzing usage patterns and preferences
• Detecting and preventing fraud or security issues
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context:

• Contract performance: To provide services you've requested
• Legitimate interests: To improve our services and communicate with you
• Consent: For marketing communications and cookies
• Legal compliance: To meet regulatory requirements

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal, etc.)
• Email services (Mailchimp, ConvertKit, etc.)
• Analytics (Google Analytics, etc.)
• Cloud hosting and storage
• Customer support tools

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal process or government requests
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users or the public

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure cloud storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Client project data: Retained for the duration of the project plus 3 years for support purposes
• Communication records: Retained for 7 years for business and legal purposes
• Marketing data: Retained until you opt out or withdraw consent
• Website analytics: Typically retained for 26 months

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses for EU data transfers
• Adequacy decisions by relevant authorities
• Other appropriate safeguards as required by law

12. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: